Showing posts with label bureaucracy. Show all posts
Showing posts with label bureaucracy. Show all posts

Sunday, 2 March 2008

My first winter in the house 4

On my first morning in the house I put my nose out from under the two duvets on my bed. The woodstove had long since gone out and I discovered my blanket had even frozen to the wall. I reminded myself that the next time I stayed in the house we would have central heating. I got up quickly, lit the stove and climbed back into bed for thirty minutes until things warmed up a bit. Then I put the kettle on and made some porridge (very British and very good for cold Czech mornings).

My next five days revolved around the needs of the stove and not allowing it to go out. This meant that I could only leave the house for a maximum of a couple of hours - enough to walk through the snow to the nearby town of Horice Na Sumave but not a lot further. It also meant regular trips to the stable to chop wood and bring it in. I now realised why Czech houses in the winter are surrounded by walls of chopped logs. I also realised how rubbish I was at chopping it and I hoped none of my neighbours saw me. My day was determined by the length of daylight, for although I had electricity the night sent the temperatures plummeting and after a while it made more sense to go to bed. In other words I no longer had control of my time - the pace of my day slowed and I found it, despite everything, relaxing. This is how it would have been in some previous age.

Occasionally my day would be disturbed by visitors. The local carpenter came over regularly to chop wood for me, to plane the door down so it fitted more snugly and to measure up the windows, which he was to repaint and repair for me (although not necessarily in that order). He would ski over from Horice, carrying his tools.

I also had visits from a Czech lady, whom my puppeteer friend had introduced me to, who was helping me with translation and negotiating with Czech lawyers and civil servants. She was shocked by the conditions I was living in: "I admire you - you are brave." She could have added "mad", and I could see it in her face as she looked around the room.

On one day she drove me into Cesky Krumlov to sort some house insurance and to return the landtax form. This latter was a good example of Czech disorder in matters bureaucratic. In all sorting the landtax must have taken several hours of speaking to different officers, only for us to go back to having to do what we were told to do in the first place. Ironically after all that, the landtax (the Czech equivalent of the community charge) amounted to less than £10 a year and probably cost more than that to collect. One Czech I know commented when asked what killed communism - "It strangled itself". Here was why. Afterwards the lady took me to a restaurant near the castle carpark, where she made sure I had a large hot meal. Then she drove me back to then house and my routine.

Tuesday, 19 June 2007

Svejk or Kafka - two sides of the Czech nation


My Czech friend believes that the Czechs are either like the Good Soldier Svejk of the novel of the same name, bumbling through life indifferent to the impositions of authority, or like the heroes of Kafka's novels stuck helpless in an impossible maze of bureaucracy. The more time I spend in this country, the more I come to realise that her analysis is correct. These two great Czech writers had indeed captured something of the Czech soul.

I am regularly struck by the Czechs' laissez faire attitude to life. An example of this is the lack of timekeeping as exemplified in my last post by the failure of the local town hall to keep to office hours (which played to my advantage) and the irregular collection dates for rubbish (which doesn't). Had this been in England the local householders would have been ringing up the town hall to complain and muttering darkly to one another about how we pay our money and should get proper service. The Czechs on the other hand are positively Mediterranean in their attitude. They shrug their shoulders, as if to say, "That is how it is. What do you expect?"

Our house is full of nearly finished and annoying items of work that the builder, the plumber and electrician all need some day to get round to sorting. Every time I sit on the loo and it rocks because the plumber has yet to fix it to the floor, I am reminded of this. Every time I end up turning on my very expensive central heating by hand, when I should be able to do it by mobile phone from England, I am reminded. I do not take offence at this or feel that I am hard done by. I have observed that nearly all the Czech homes I have been in are in a similar state.

Then on the other hand there is Czech bureaucracy. Things that are simple in England can take up an inordinate amount of time here, waiting in one office to get the right form, waiting in another office to get the form stamped and then in another and another, and then finally being told you've got the wrong form and need to go back to the first office for another one. Even the simple job of paying a bill requires a trip to the bank or post office and filling in a form, as the Czechs have yet to discover cheques. It gets more complicated when trying to understand Czech laws, which can be overly complicated and indeed contradictory. As a Czech friend explained, when a new law comes in, they don't necessarily change the old ones which it should replace. So what do you do, faced with this impasse? Well you can do nothing, be paralysed by the Gordian knot of bureaucracy or you can proceed although in some way or another you will be breaking one law while obeying another. Kafka or Svejk, take your choice.

This is actually damaging for the Czech economy and society. For starters a lot of transactions happen on the wrong side of the law (brown envelopes and the like) not just to avoid paying tax (an old Czech saying is "He who does not steal from the state, steals from his family") but also to get something done sometime this side of doomsday. But there are other serious consequences for this country. The whole culture appears to biased against things happening, against people taking ownership of their own lives and fates. As a Brit and one who has been involved in helping communities help themselves, I am shocked by how difficult it is to mobilise people to improve things. Firstly people do not believe that anything will change if they do something and secondly they believe (often rightly) that bureaucracy will stop them.

A few months ago I was working with a collection of local residents about issues relating to their home town. It was clear from meeting with them that they really did want to change things. It was agreed that they would individually write to the authorities involved, which they have done. I also got them to agree (or so I thought) to set up a group not only to fight for changes, but also to access the large amounts of EU money that are available for programmes of positive change. I now discover that they have decided not to proceed with forming the group. Why? Because of the bureaucracy involved in registering it - whereas in England unincorporated community groups are able to start up easily. As a Brit I would still have gone ahead with it, but then I was brought up in a deep-seated can-do culture that believes in climbing mountains because they are there. My Czech friends, seeing the high hurdle in front of them, believing perhaps that they could do very little and what they could do was only influence others, talked themselves out of taking the next step. Who am I to judge? I cannot understand. They are right in the context of their own history and culture. But meanwhile there are piles of EU money waiting for the Czechs to claim, or waiting at least until 2012 when it will go elsewhere.

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